"Clients are satisfied with the platform, its integration capabilities and its strong security environment but cite the commitment of ICF Next's people and resources as critical to their success," the report stated. "One reference explained this commitment means that 'we can think of our customers instead of worrying about the platform.'"
The platform and agency were evaluated across 28 criteria, and received the highest possible rating in 10 criteria: member profiles, tiers, fraud, testing and optimization, privacy and security, user experience, other professional services, vision, planned enhancements and revenue growth.
ICF Next continues to make major investments in Tally, improving features and underlying technologies to enhance integration, automation, security, simplicity of use and overall user experience.
"We believe this
ICF Next brings together ICF's global award-winning marketing, communications and associated technology expertise, offering clients a full set of capabilities in strategy and transformation, insight and analytics, creative engagement, technology and channels and loyalty and customer marketing. Read more about ICF Next.
About ICF
ICF is a global consulting services company with over 5,500 specialized experts, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.
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SOURCE ICF