Investor Press Release
ICF Next Named a Strong Performer Among Loyalty Service Providers
"Clients are very satisfied with ICF Next's insights services and account teams, offering high praise for its intelligence, consistency and investment in client success," the report stated. One reference shared that [ICF Next] "exceeded our expectations on every count."
The agency was evaluated across multiple criteria and received the highest possible rating in five: loyalty strategy services, customer insights services, privacy and security, account management and change management tools and services.
Earlier in 2019, ICF Next was recognized as a "Leader" in another loyalty report focused on technology platforms, The Forrester Wave™: Loyalty Technology Platforms, Q2 2019. The agency believes that placement in both reports underscores its ability to provide both an industry-leading loyalty technology platform as well as strategic guidance and services to clients that establish and enhance the customer experience. ICF Next's loyalty technology, Tally®, drives emotional and behavioral brand loyalty through personalized interactions and powers programs for some of the world's leading hospitality, travel, retail and restaurant brands.
"We are proud of these recent
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ICF Next brings together ICF's global award-winning marketing, communications and associated technology expertise, offering clients a full set of capabilities in strategy and transformation, insight and analytics, creative engagement, technology and channels, and loyalty and customer marketing. Read more about ICF Next.
ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full- and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.
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