ICF Will Deliver Cloud-based Solutions to Support Residential and Commercial Programs
ICF will leverage their industry-leading energy expertise, cloud technology and advanced analytics to deliver a broad range of energy efficiency and demand response services to improve the experience of SMECO's residential and commercial customers. This includes marketing, customer support and engagement, call center support, rebate processing, training, regulatory support and more.
In addition, ICF will continue leveraging their proprietary cloud-based energy utility customer platform to monitor program performance in real time, enabling SMECO to make fast, effective program optimization decisions and provide a more streamlined customer experience.
"ICF is committed to helping SMECO continue to make data-driven decisions to meet ambitious residential and commercial program goals," said
ICF partners with the nation's top utilities and developers, along with nearly every
ICF's energy experts work hand-in-hand with the company's technologists, data analysts, marketers and more to design and implement cost-effective, award-winning programs that deliver maximum energy savings and advance the transition to clean energy.
Read more about ICF's energy efficiency services and how they help clients meet their electrification and decarbonization goals.
About ICF
ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.
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SOURCE ICF